Customer Service Specialist

Franklin, TN 37067

Job ID: 61579 Industry: Customer Service Specialist

Customer Service Specialist
  • 1st Shift
  • Temp to Hire
  • Franklin, TN
  • $13.00 an hour

Currently seeking Customer Service Specialists working 1st shift for a progressive company located in a state of the art facility easily accessed from I-65 in the Cool Springs area. The ideal candidates will be innovative, honest individuals who are enthusiastic about serving others and have a passion for developing their career.

Compensation for the Customer Service Specialist
  • $13 an hour (1st shift: 8: 30 am to 5: 00 pm, Mon Fri)

Requirements of the Customer Service Specialist
  • Ability to handle incoming phone calls
  • Comfortable with computer skills, including Microsoft Word, Excel and Outlook
  • Must be willing to learn new equipment and processes quickly

Responsibilities of the Customer Service Specialist
  • Answer inbound calls
  • Assist with submitting requests for medical records
  • Communicate status of requests to callers
  • Provide excellent customer service by being attentive and respectful
  • Log inbound calls within tracking software
  • Greet walk-in patients and assist with filling out paperwork
  • Be proactive in identifying customer concerns or problems

To Apply:

Reply to this job posting with work history and contact info or you may also apply in person.

We take applications with no appointment needed Monday thru Friday from 8am to 11am and from 1pm to 3pm.

We are located right off Mallory Station Road by the Cool Springs Mall. 7110 Crossroads Blvd, Suite 500, Brentwood, TN 37027. 615.376.1117.






Wood Personnel Services has been providing job seekers in Middle Tennessee community with opportunities in light industrial & warehouse, office & administrative and technical & management positions for the past 30 years. We have offices in Nashville, Cool Springs, Gallatin, Lebanon and Murfreesboro. Not only does Wood Personnel provide exceptional service to job seekers, we also offer paid holiday and vacation days, medical, dental and life insurance as well as other desirable benefits. Work with a six-time Best in Staffing Award winner and advance your career!

Miranda Weldon
Human Resource Assistant

Miranda is a Human Resource Assistant in our Cool Springs Office and is currently assisting in recruiting for this position and many others.

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