Time Keeping Software Support Tech

Nashville, TN

Post Date: 07/14/2017 Job ID: JWNVOSJU Industry: Information Technology Location: Nashville Type: Direct Hire Industry: Information Technology Pay Rate: DOE

Time Keeping Software Support Tech

  • Direct Hire
  • Competitive Pay
  • Full benefits

Local HRIS software company seeking a Software Support Tech to provide client support and set up for Time and Attendance Software, and Physical Time Clocks. This company is seeking an enthusiastic, team player, who places a high priority on customer satisfaction.

This role will provide front line support to customers, which includes: phone support, training, time clock installation, and diagnosing software/network issues. The ideal candidate will have experience with SQL Server, a functional understanding of network infrastructure and have first-rate customer service skills. Previous Time Keeping or HRIS Software experience a plus.


  • Strong Microsoft Office Skills
  • Experience working with SQL Server, including running and writing SQL queries
  • An understanding of network infrastructure, specifically the ability to diagnose basic to intermediate network issues
  • The ability to provide on-site, physical installation and removal of time clocks (roughly 10% travel).
  • Previous experience with computer hardware installation
  • IT certification or Degree a plus
  • Previous Time and Attendance Software (Kronos, ADP, etc.) experience a plus!

Wood Personnel Services has been providing job seekers in Middle Tennessee community with opportunities in light industrial & warehouse, office & administrative and technical & management positions for the past 30 years. We have offices in Nashville, Cool Springs, Gallatin, Lebanon and Murfreesboro. Not only does Wood Personnel provide exceptional service to job seekers, we also offer paid holiday and vacation days, medical, dental and life insurance as well as other desirable benefits. Work with a six-time Best in Staffing Award winner and advance your career!

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